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Privacy Policy

Effective Date: 24th April, 2026

1. ABOUT THIS POLICY

This Privacy Policy explains how Glass and Furniture Market Ltd (“we”, “our”, “us”) collects, uses, processes, and protects your personal data when you use our platform.

This includes:

  • Website
  • Mobile applications
  • Customer interactions (calls, WhatsApp, forms)
  • Vendor and artisan onboarding
  • Physical inspections and service delivery

By using our platform, you agree to the terms of this Privacy Policy.

2. WHO WE ARE

Glass and Furniture Market Ltd is a digital marketplace that connects:

  • Customers
  • Vendors (suppliers/fabricators)
  • Artisans (installers and service providers)

We also coordinate:

  • Inspections
  • Payments (escrow system)
  • Installation processes

We act as the data controller for all personal data collected through our platform.

3. THE DATA WE COLLECT

We collect personal data to provide, manage, and improve our services.

3.1 Information You Provide

  • Full name
  • Phone number
  • Email address
  • Residential or project address
  • Business details (for vendors/artisans)
  • Identification documents (where required for verification)
  • Payment-related information (transaction records, not full card storage)

3.2 Service-Specific Data

  • Site inspection details
  • Measurements and project specifications
  • Photos/videos of project locations
  • Installation progress updates

3.3 Automatically Collected Data

  • Device type
  • IP address
  • Browser information
  • Pages visited
  • Time spent on platform
  • Interaction behavior

3.4 Third-Party Data

We may receive data from:

  • Payment providers
  • Logistics partners
  • Vendors and artisans
  • Marketing platforms

4. HOW WE USE YOUR DATA

  • Create and manage your account
  • Process service requests
  • Coordinate inspections and installations
  • Facilitate secure payments (escrow system)
  • Communicate updates and support
  • Improve our platform and services
  • Prevent fraud and ensure trust
  • Comply with legal obligations

5. LEGAL BASIS FOR PROCESSING

  • Consent (e.g. marketing communications)
  • Contract performance (service delivery)
  • Legal obligations
  • Legitimate business interests (platform improvement, fraud prevention)

6. HOW WE SHARE YOUR DATA

6.1 Vendors and Artisans

  • Execute projects
  • Deliver services
  • Coordinate installations

6.2 Service Providers

  • Payment processors
  • Inspection personnel
  • Logistics partners
  • IT and hosting providers

6.3 Legal and Regulatory Bodies

When required by law or for fraud prevention.

6.4 Important Note

We do not sell your personal data.

  • Use your data only for defined purposes
  • Comply with data protection laws

7. COOKIES & TRACKING

  • Improve user experience
  • Track platform usage
  • Personalize content

You can control cookies through your browser settings.

8. DATA SECURITY

  • Restricted access to sensitive data
  • Secure payment processing
  • Encryption where necessary
  • Internal data protection policies

However, no system is 100% secure.

9. DATA RETENTION

We retain your data only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Business operations

We may retain certain data for:

  • Dispute resolution
  • Financial records
  • Fraud prevention

10. YOUR RIGHTS

Under Nigerian data protection laws, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Object to processing
  • Withdraw consent
  • Request data transfer

10.1 Account Deletion

You may request account closure by contacting us.

Note: Some data may be retained for legal reasons.

11. MARKETING & COMMUNICATION

  • Service updates
  • Promotional offers

You can opt out at any time.

12. CCTV, INSPECTIONS & MEDIA

12.1 Inspections

  • Photos/videos of project sites
  • Measurement records

Used strictly for service execution and quality control.

12.2 Media Use

We may use project images for:

  • Portfolio
  • Marketing

With appropriate consent where required.

13. THIRD-PARTY LINKS

We are not responsible for third-party privacy practices.

14. DATA TRANSFERS

Your data may be processed outside your location where necessary, with appropriate safeguards.

15. CHILDREN’S PRIVACY

Our platform is not intended for individuals under 18.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be published on the platform.

17. CONTACT INFORMATION

Glass and Furniture Market Ltd
Website: www.glassandfurnituremarket.com
Email: hello@glassandfurnituremarket.com
Phone: +2347035579387

Important Links

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